Brokerage’s Response to COVID-19 and other Important News:
Hi everyone,
All of us at Brokerage are taking the daily advice and direction of the federal, provincial, and local authorities seriously. The health of people and families we work with, along with our neighbours and members of our communities, remains very important to us.
Facilitators are available to meet in-person, as well as by phone and video conferencing.
If you choose to meet with your facilitator in-person, please know that facilitators are following physical distancing and sanitization protocols and will take the necessary precautions to ensure the health and safety of everyone who is present.
See this CBC Guide for a list of all available benefits that are being offered to support Canadians affected by COVID-19.
We also encourage you to visit Windsor Essex Family Network’s webpage for Information and Resources during COVID-19.
Take care and stay well.
The Brokerage Board of Directors and Team

Windsor Essex Brokerage for Personal Supports, often called ‘Brokerage,’ is available in Windsor and Essex County.
It is a support in our community for people who have developmental disabilities and are looking for a different way to work toward their life goals.
The Ministry of Children, Community, and Social Services (MCCSS) and others call this support Person-directed Planning (PDP), which is offered by many Developmental Service agencies across the province.
There are many ways that Brokerage’s person-directed planning process is different from PDP delivered by a service agency, which is why we call our work Independent Facilitation.
As you read through our website, you will learn about how Brokerage and Independent Facilitation are different from traditional service offerings.
Windsor Essex Brokerage for Personal Supports is built on the belief that individuals and families need good information to make good decisions.




Brokerage is involved in the Ontario Independent Facilitation Network’s (OIFN) Community of Practice, made up of people with developmental disabilities, family members, independent facilitators, and other allies interested in creating new ways for people to be supported. OIFN is committed to FACILITATING CHANGE and CUSTOMIZING SUPPORT in the lives of people with developmental disabilities and their families.
Visit www.oifn.ca to learn more.